Key Messages
Information last updated 30/04/2024
Registering with KNA
There is no charge for clients to register with KNA. All requests for help are free of charge and carried out by KNA's reference and DBS checked volunteers. To register please phone KNA on 020 8948 8054.
To check if you live within KNA's catchment area, please visit Can we help you?
KNA Transport
KNA Volunteer Drivers are available to take KNA's clients to medical appointments, The Avenue Club and other destinations, considered on a case by case basis.
Please phone as soon as you have an appointment. The appointment will be added to KNA's Database and filled by KNA's Office Volunteers.
The Avenue Club
The Avenue Club is open. KNA Driving Volunteers are available to drive people with mobility difficulties to The Avenue Club.
KNA Shopping and Prescription Pick Ups
KNA Volunteers are available to help with shopping and prescription pick up for people with mobility difficulties. Our volunteers are also available to accompany our clients to supermarkets to help people regain their confidence to do their own shopping and are happy to continue to accompany clients on an on-going basis.
- existing clients phone your requirements to 020 8948 8054
- new clients please phone 020 8948 8054 to register on our database. There are no joining fees or charges for any services.
KNA Companionship
KNA’s companionship programme includes both face to face meetings and telephone chats.
If you would like a KNA Volunteer to meet you on a regular basis for chats, games, visits to a cafe, short walks please contact KNA.
- existing clients phone our Companionship Manager, Ioana, on 07534 095 885
- new clients can also phone our Companionship Manager, Ioana, 07534 095 885 to register. There are no joining fees or charges for any services.
For additional phone conversation do consider phoning Silver Line - open 24 hours a day, seven days a week, 365 days of the year. They operate the only confidential, free helpline for older people across the UK . If you don't get through first time, please do try again.
KNA Light Gardening
KNA's volunteers are available to help with light gardening.
- existing clients phone your requirements to 020 8948 8054
- new clients please phone 020 8948 8054 to register on our database. There are no joining fees or charges for any services.
Current and potential KNA volunteers
Current Volunteers
KNA values our volunteers who currently drive our clients to medical appointments, The Avenue Club and other destinations as required; shop; pick up prescriptions; provide companionship; garden and work as Office Volunteers. Jobs are allocated to our volunteers by our team of Office Volunteers both by phone and using WhatsApp. All our volunteers have references, DBS checks, as well as read and acknowledge our Safeguarding and Infection Control Policy Guidelines.
Potential new Volunteers
We are the neighbourhood care group in Kew and North Sheen. We currently have 200+ mostly older clients. Click here for further information about volunteering opportunities with KNA.
We are particularly keen to welcome new Driving & Shopping Volunteers. Volunteering for KNA is extremely flexible. Just one drive or shop a week will make a huge difference to help our clients travel to a medical appointments.
Please register your interest in volunteering for KNA by emailing mail@kna.org.uk.
As we are giving people access to information about vulnerable people we pay for DBS checks and request references for our volunteers.
We will require you to supply the contact details for two character referees from non family members who have known you for a minimum of two years. Information to be supplied to include name, address, phone number, email and in what capacity they know you.
We will also need to carry out a DBS check. Please let us know if you already have a DBS check for working with vulnerable adults and are already registered with the DBS Update Service - provide us with your DBS Certificate Number, your date of birth and permission to check your certificate online. Most checks are currently take just a few days to be processed after ID checks have been carried out.
We look forward to welcoming you to KNA's community of volunteers.